Privacy Policy

OrbitX Studio ("OrbitX," "we," "us," or "our") operates Watchly — a personal media hub available on iPhone, iPad, Mac, Apple TV, Apple Vision, and at https://watchly.orbitx.studio (collectively, the "Service").

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you. It applies whenever you use Watchly apps, sign in on our website, activate Apple TV, or otherwise interact with our Service.

By creating an account or using Watchly, you acknowledge this Privacy Policy. If you do not agree, please do not use the Service.

• Watchly does not upload or host your video files on our servers.
• We sync account metadata — such as watchlists, liked titles, watch progress, and preferences — so your library experience stays consistent across devices.
• You connect your own media sources (local files, Plex, Jellyfin, cloud drives, network shares). Those sources remain under your control.
• We use first-party analytics to improve Watchly (for example, subscription and feature usage). We do not sell your personal information.
• You can delete your account in the app or by contacting us. PRO subscribers manage billing through Apple.

Watchly is designed as a personal media player, not a hosting service. We do not upload, store, or transcode your video files on OrbitX servers.

We do not collect precise location data, contacts, calendars, health data, or browsing history outside the Service.

We do not use third-party advertising networks, and we do not sell personal information to data brokers.

On iOS, we may request App Tracking Transparency permission. Watchly's core sync and account features do not depend on cross-app tracking. If you decline tracking, the Service continues to work.

• Provide, maintain, and improve the Service, including playback, sync, search, and cross-device features.
• Authenticate you, secure your account, prevent abuse, and respond to support requests.
• Process subscriptions, free trials, Family Sharing eligibility, and device limits for Watchly PRO.
• Display metadata and artwork for titles in your library through TMDB and similar public databases.
• Analyze product usage with first-party analytics (for example, paywall events and feature usage) to improve reliability and design.
• Comply with law, enforce our Terms of Service, and protect the rights and safety of users and OrbitX.
• Send service-related communications such as sign-in codes, security alerts, and account notices.

Where privacy laws such as the GDPR require a legal basis, we rely on the following:

• Contract — to provide the Service you request, including account sync and subscriptions.
• Legitimate interests — to secure the Service, prevent fraud, improve features, and understand product usage in a privacy-respecting way.
• Consent — where required, such as optional permissions or marketing communications if we offer them.
• Legal obligation — when we must retain or disclose information to comply with applicable law.

We share information only as described below. We do not sell your personal information.

We keep personal information only as long as needed for the purposes described in this policy:

• Account and synced library data — retained while your account is active and deleted when you delete your account, subject to brief backup retention.
• Subscription records — retained as needed for billing history, fraud prevention, and legal compliance.
• Support correspondence — retained as needed to resolve your request and improve support quality.
• Analytics events — retained in aggregated or pseudonymous form for product improvement, then deleted or anonymized according to our internal schedules.
• Security logs — retained for a limited period to investigate abuse and protect the Service.

We use industry-standard safeguards including encryption in transit (TLS), access controls, and secure credential storage. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for protecting the devices and networks where your media is stored, and for keeping your account credentials confidential.

To exercise your rights, contact support.watchly@orbitx.studio. We may need to verify your identity before fulfilling a request.

• Access and portability — request a copy of personal information we hold about you.
• Correction — update your profile in the app or ask us to correct inaccurate account data.
• Deletion — delete your account in Settings on iPhone, iPad, Mac, or by emailing us.
• Restriction and objection — ask us to limit certain processing where applicable law provides these rights.
• Withdraw consent — where processing is based on consent, you may withdraw it without affecting the lawfulness of prior processing.
• Marketing — if we send optional marketing emails in the future, you may opt out using the unsubscribe link in those messages.

You can permanently delete your Watchly account from the app:

• iPhone / iPad — Settings → Account → Delete Account.
• Mac — Settings → Account → Delete Account.
• Web — contact us if you need help deleting an account created only on the website.

Watchly is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

Watchly is operated globally. Your information may be processed in countries other than where you live, including where our service providers maintain facilities. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

If you are a California resident, you have the right to know what personal information we collect, request deletion or correction, and not be discriminated against for exercising privacy rights.

We do not sell or share personal information for cross-context behavioral advertising as defined under California law.

Submit requests to support.watchly@orbitx.studio. We will verify your request as required by law.

If you are in the European Economic Area or United Kingdom, you may lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concern.

Our website uses essential cookies and local storage to keep you signed in and protect your session. We do not use third-party advertising cookies.

We use first-party, cookieless web analytics (Vercel Analytics) to understand aggregate page traffic and improve the site. This does not rely on advertising cookies or cross-site tracking.

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using signed-in web features.

Watchly links to or integrates with third-party services such as Plex, Jellyfin, cloud storage providers, TMDB, Apple, and Google. Those services have their own terms and privacy policies. We are not responsible for their practices.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the app or by email.

Your continued use of Watchly after changes become effective means you accept the updated policy.

Questions about this Privacy Policy or our data practices? Contact OrbitX Studio:

• Email: support.watchly@orbitx.studio
• Website: https://watchly.orbitx.studio/support
• Bug reports: bugs.watchly@orbitx.studio