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Privacy Policy — Watchly IPTV

Last updated: November 1, 2026

This policy describes how OrbitX Studio handles information when you use Watchly IPTV. It is separate from the Privacy Policy for the Watchly media player.

Introduction

OrbitX Studio ("OrbitX," "we," "us," or "our") operates Watchly IPTV — an IPTV client for Apple platforms that plays streams from playlists and plugins you add (collectively, the "Service").

This Privacy Policy explains what information we collect, how we use it, and your choices. It applies when you use Watchly IPTV apps. It does not replace the Privacy Policy for the separate Watchly media player product.

By using Watchly IPTV, you acknowledge this Privacy Policy. If you do not agree, please do not use the Service.

Summary

  • Watchly IPTV does not host your live or on-demand streams on OrbitX servers.
  • You add your own playlists (M3U/Xtream) and plugins; those sources stay under your control.
  • Most library data (channels, favorites, hide lists, continue watching) is stored on your device.
  • iCloud sync is free. It runs when you are signed into iCloud. It is not part of Watchly PRO.
  • Xtream passwords stay in the device Keychain. They are not copied to iCloud or to OrbitX servers.
  • Poster and rating lookups send a title or a TMDB id to TMDB and OMDb. They do not include your name or a playlist password.
  • We do not sell your personal information.
  • Support emails you send to us are retained as needed to help you.

Information We Collect

On-device library and preferences

  • Playlist metadata and channel/VOD catalogs you import or refresh.
  • Favorites, last played, hidden categories/channels, and similar curation choices.
  • Continue Watching / resume positions for on-demand titles when that feature is enabled.
  • App settings such as playback preferences and live display options.

Plugins and stream resolution

  • When you install a plugin, the app may contact that plugin’s servers (and any upstream services it uses) to load catalogs, metadata, and stream URLs.
  • Those third-party services have their own privacy practices. OrbitX does not control plugin operators.

Device and technical data

  • Device type, operating system, and app version (for example when you contact support or when diagnostics are required to fix crashes).
  • Cached images (logos and posters) stored locally to improve performance; you can clear this cache in Settings.

Source credentials

  • If you add an Xtream source, the app stores the server address and username with that source, on the device and in your private iCloud data when iCloud sync is on.
  • The Xtream password is stored in the Apple Keychain on the device. Sync strips the password before anything is written to iCloud. OrbitX servers do not receive it.

iCloud

  • When you are signed into iCloud, Watchly IPTV syncs across your Apple devices using your iCloud account. This is included at no charge.
  • Synced items can include playlist and source metadata, favorites, continue watching, a watchlist, a few playback settings, and imported playlist files so another of your devices can restore them.
  • You can turn iCloud off for this app in the system iCloud settings. OrbitX does not operate a separate Watchly account for this sync.

Posters, descriptions, and ratings

  • Watchly PRO can match a movie or series title to artwork and details. Edit Metadata can also search for a corrected title.
  • Those requests go to an OrbitX service, which asks The Movie Database (TMDB) and OMDb. A request can include the title, year, whether it is a movie or a series, language, region, or a TMDB id.
  • The request does not include your name, Apple ID, playlist password, or a Watchly account. Poster images may then load from image.tmdb.org.
  • This product uses the TMDB API but is not endorsed or certified by TMDB.

Purchases

  • Watchly PRO is billed by Apple through your Apple ID. We receive the subscription status needed to unlock paid features. We do not receive your card number.

Communications

  • Messages you send to our support, bug report, or feature request email addresses.
  • Mail started from the app includes the app version, operating system, and device model. It does not include an advertising identifier.

Information We Do Not Collect

We do not upload your playlist files or stream media to OrbitX for hosting or redistribution.

We do not receive Xtream passwords. Those stay in the Keychain on your device.

We do not collect precise location, contacts, calendars, or health data.

We do not use an advertising identifier, third-party advertising networks, or tracking across other companies' apps. We do not sell personal information.

How We Use Your Information

  • Provide playback, browsing, EPG, favorites, and related IPTV features on your devices.
  • Respond to support requests and improve reliability.
  • Comply with law and protect the security of our users and OrbitX.

How We Share Information

We do not sell your personal information.

Apple processes App Store purchases and, when you are signed in, iCloud sync for this app.

Title lookups are sent to TMDB and OMDb as described above. Those services have their own privacy policies.

We may share information with service providers who help us operate email support or infrastructure, only as needed to provide that service.

We may disclose information if required by law or to protect rights and safety.

When you use a third-party playlist host or plugin, that provider processes requests under its own policies.

Data Retention

On-device data remains until you remove it (for example by deleting a playlist, clearing continue watching, clearing image cache, or deleting the app).

Support correspondence is retained as needed to resolve your request and improve support quality.

Security

We use industry-standard safeguards for our websites and support systems. No method of transmission or storage is completely secure.

You are responsible for protecting devices where playlists and credentials are stored, and for using HTTPS sources where available.

Your Rights and Choices

To exercise privacy rights or ask questions, contact support.watchly@orbitx.studio.

You can clear image cache and continue watching data in Settings, and remove playlists or plugins at any time.

Turn off iCloud for Watchly IPTV in the system iCloud settings. Deleting the app removes its on-device library.

Children's Privacy

Watchly IPTV is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

Third-Party Sources and Plugins

Watchly IPTV connects to playlists, EPG feeds, and plugins you choose. Those services are not operated by OrbitX. Review their terms and privacy policies before use.

Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date on https://watchly.orbitx.studio/iptv/privacy.

Continued use of Watchly IPTV after changes become effective means you accept the updated policy.

Contact Us

Questions about this Privacy Policy? Contact OrbitX Studio:

Email: support.watchly@orbitx.studio

Product support page: https://watchly.orbitx.studio/iptv/support