Watchly Terms of Service

Welcome to Watchly

Thank you for choosing Watchly! These Terms of Service ("Terms") govern your use of the Watchly premium iOS media streaming application and related services. By using Watchly, you agree to these Terms and our Privacy Policy.

Acceptance of Terms

By downloading, installing, or using Watchly, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our app.

Description of Service

Watchly is a personal media management application that provides:

User Accounts

🔐 Account Creation

You may create an account using:

• Email Address: With secure OTP verification
• Google Account: Through Google OAuth
• Apple ID: Through Sign in with Apple
• Guest Mode: Limited functionality without account

👤 Account Responsibilities

• Provide accurate and current information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Content and Intellectual Property

🎭 Third-Party Content

• Metadata: Movie and TV show information from The Movie Database (TMDB)
• Poster Art: Promotional images for identification purposes
• Content Recognition: Automatic identification of your media files

⚖️ Copyright Compliance

You agree to:

• Only use Watchly with legally-owned or authorized content
• Respect all applicable copyright and intellectual property laws
• Not use the app to infringe on others' rights
• Comply with the terms of your cloud storage providers

Acceptable Use Policy

✅ Permitted Uses

• Organize and manage your personal media collection
• Stream your own content across your devices
• Share access with family members in your household
• Create custom collections and playlists
• Download content for offline viewing

❌ Prohibited Activities

• Sharing copyrighted content without authorization
• Using the app for commercial distribution
• Attempting to circumvent security measures
• Reverse engineering or modifying the app
• Using automated systems to access our services
• Violating any applicable laws or regulations

Cloud Storage and File Access

🔗 Third-Party Integrations

Watchly integrates with essential services for enhanced functionality:

• TMDB (The Movie Database): Metadata and poster art services
• Supabase: Secure backend for authentication and sync
• VLC Components: Professional media playback engine
• Apple Services: App Store, iCloud, and Sign in with Apple

🔒 Data Security and Privacy

• All personal data encrypted with enterprise-grade security
• Media processing occurs locally on your device
• No media files stored on external servers
• Authentication handled through secure Supabase backend

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. Key points include:

• We never sell or rent your personal data
• Your media files remain in your chosen cloud storage
• Account data is encrypted and securely stored
• You have full control over your data and can delete it anytime

App Store and Platform Terms

🍎 iOS and App Store

Your use of Watchly is also subject to:

• Apple's App Store Terms of Service
• iOS Software License Agreement
• Apple's Privacy Policy
• Any additional terms for in-app purchases

Subscription and Payments

💎 Premium Features

Watchly may offer premium features through subscription:

• Free Tier: Basic media organization and playback
• Premium Tier: Advanced features, cloud storage, and priority support
• Family Sharing: Share premium features with family members

💳 Billing and Cancellation

• Subscriptions are processed through the App Store
• Billing follows your App Store account settings
• Cancel anytime through your App Store account
• No refunds for partial billing periods

Service Availability

🌐 Service Levels

While we strive to provide reliable service:

• We do not guarantee 100% uptime or availability
• Maintenance and updates may temporarily interrupt service
• Third-party service outages may affect functionality
• Your cloud storage provider's availability affects access

📱 Device Compatibility

• Requires iOS 15.0 or later
• Some features may require newer iOS versions
• Performance may vary based on device capabilities
• Network connectivity required for cloud features

Limitation of Liability

🛡️ Liability Limits

• Our liability is limited to the amount you paid for the app
• We are not responsible for third-party service failures
• You use cloud storage integrations at your own risk
• We do not warrant the accuracy of third-party metadata

User Support

🎯 Support Channels

• In-App Help: Built-in tutorials and documentation
• Email Support: Technical assistance and bug reports
• Community Forums: User discussions and tips
• FAQ Section: Common questions and solutions

📞 Response Times

• Critical Issues: Within 24 hours
• General Support: Within 48 hours
• Feature Requests: Acknowledged within 1 week
• Premium Users: Priority support queue

Termination

🚪 Your Right to Terminate

You may stop using Watchly at any time by:

• Deleting the app from your device
• Canceling any active subscriptions
• Requesting account deletion through settings
• Disconnecting cloud storage integrations

⚖️ Our Right to Terminate

We may suspend or terminate your access if you:

• Violate these Terms of Service
• Engage in prohibited activities
• Fail to pay subscription fees
• Pose a security risk to other users

Updates and Changes

🔄 App Updates

• We regularly release updates with new features and bug fixes
• Some updates may require newer iOS versions
• Critical security updates may be required
• Update notifications will be provided through the App Store

📝 Terms Updates

We may update these Terms periodically. We will notify you of material changes through:

• In-app notifications
• Email notifications (if you've provided an email)
• App Store update notes
• Updated effective date in these Terms

Governing Law

These Terms are governed by the laws of the jurisdiction where our company is incorporated. Any disputes will be resolved through arbitration or in the appropriate courts of that jurisdiction.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects our intent.